Claude AI skill
Guest Message Template Pack
Handle every guest communication professionally — without writing from scratch every time.
Takes your property details and hosting style and produces a complete template library for every standard guest communication — customized to your voice and ready to personalize for each guest.
What you get
Here’s what Claude makes for you with this skill.
Booking confirmation message
Pre-arrival information message
Check-in day welcome
Mid-stay check-in message
Check-out reminder
Post-checkout thank-you
What you tell Claude
Have these ready and the skill does the rest.
- Property name and type
- Your key house rules and check-in instructions
- Your communication style (warm and personal, professional, casual)
- Any special features or local recommendations to include
Who it’s for
Short-term rental hosts on Airbnb, VRBO, or direct booking who want consistent, professional guest communication without spending time writing every message.
What you download
One ZIP with the skill and a PDF install guide with step-by-step setup and sample prompts.
How it works
No tech skills needed. It takes about two minutes.
- Unzip your download. Inside you’ll find the skill file and its own install guide with sample prompts.
- Add it to Claude. Open claude.ai, click Customize, then Skills. Click +, then Create skill, then Upload a skill. Pick the file and make sure its toggle is on.
- Try it. Start a new chat and paste the first sample prompt from your guide. Swap in your own details and go.
You’ll need: a Claude.ai account with Code execution turned on in Settings → Capabilities. Skills need this switch.
Questions
The things people ask most before they buy.
Do I need a paid Claude plan?
No. Skills work on every Claude plan, so you don’t need to upgrade. You just need Code execution turned on in Settings → Capabilities. On a Team or Enterprise plan, your admin turns it on.
Is it good for beginners?
Yes. No tech skills needed. The skill comes with a step-by-step install guide and sample prompts, and you talk to Claude in plain English.
Can I use it on my phone or tablet?
Yes. You add the skill once on claude.ai or in the Claude desktop app. After that it’s part of your Claude account and ready in your chats, including on your phone or tablet.
How do I get my files?
Your download is ready right after checkout, and the store emails you the link too.
Also in the Airbnb & Hospitality Bundle.
Get this skill plus 3 more skills in one download.
Questions about your order? Email support@thelilystudio.com.