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Help

Hop Hop Help

Lily’s Hop Hop for iPhone and iPad

Last updated: October 17, 2026

Need a hand? Email us at support@thelilystudio.com. A real person reads every message, and we will write back as soon as we can.

How to Play

Press and hold anywhere on the pond to wind up, then let go to hop. Hold longer for a bigger hop. Land on a lily pad and it blooms. Land right in the middle for a double bloom.

Settings

Tap the gear on the Home screen to open Settings.

  • Pond clock: the pond’s sky follows your own clock, with the real sunrise, sunset and moon. Choose Another place to see the sky anywhere in the world, right now. Choose My time zone to come back home.
  • Sound: set the game sounds and the pond sounds separately.
  • Taps in your hand: a gentle tap when Hop Hop hops and blooms. Turn it off any time.

Common Questions

Why is the pond dark? It’s night where the pond is. The sky follows the real time of day. To see daytime, open Settings and pick a place where the sun is up.

Why can’t I hear anything? Check the silent switch (or Action button) on your iPhone, and the sound levels in Settings. Lily’s Hop Hop stays quiet when your phone is set to silent.

Does the app need the internet? No. The whole pond lives inside the app.

How do I restore Calm Pond on a new device? Open Settings and tap Restore purchases, signed in with the same Apple Account you used to buy it.

Privacy

Lily’s Hop Hop collects nothing about you. Read the Hop Hop privacy policy.

Still stuck? Write to support@thelilystudio.com and tell us what you see and which device you use.

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